I managed to get Word to respond by pressing “ctrl-alt-delete” and then cancel. No matter how much time you gave Word to respond, nothing happened. It all started endnote x7 word 2013 free Microsoft Word not responding when opening a word document. Submit an inquiry Product or technical question. Chatter isn’t enabled or the user doesn’t have Chatter access. Library should then appear as an option in the Go menu. To access this folder, please click on the Go menu of your Finder and then press the “Option” key on your keyboard. Hold down the “option” key on your keyboard and go to the “Go” Menu and choose “Library” then open the “Preferences” folder. Download the Word version Run the downloaded package file to install Word version These instructions can also be found in this article from Microsoft: How to go back to Office for Mac Create a compressed backup of the library, then follow these steps: Quit EndNote and Word. Move the Microsoft Word application file to the Trash.
In Word, click the “Help” menu and select “Check for Updates. Make sure the option Automatically Download and Update is not enabled. Make sure this reads at least version XX or later. In Word, click on the Word menu and select About Word. Home Product and technical help Account services help More. Click Tools – Templates and Addins once again. There should be Two addins listed and checked. If the Word tools were lost following Update Go into Word 2.Ĭlick the Tools menu 3. If the issues persist, follow the Word Preference Reset instructions. Tools are Missing, but everything appears correctly configured: If you have verified the. Create a compressed backup of the library, then follow these steps. Resetting one of the EndNote preference files and running the Customizer again has resolved the issue for some user. Tools are Present, but just Beep or do nothing: Some users are seeing the EndNote X7 tab in the ribbon, but the commands are not functional and only beep or do nothing when clicked. To perform a clean removal of Office, please see this article from Microsoft: support. The name of some of these folders may vary based on the language of the operating system. You can highlight it and click Reset to make sure it is blank. Click on File Locations and check the Startup location. In Word, go to the Word menu and select Preferences. Make sure the Word Startup Folder location is blank. Word” folder, reboot, empty the Trash and and re-run the Customizer to install the tools.
This is due to Word being a “sandboxed application. Simply click Grant Access the first time and it should not prompt you again. The file should already be selected in the correct location.
The following is a troubleshooting guide for getting the EndNote X7 tools to load in Word for Mac.
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